"We were having an awful time trying to get our tire off at berkots. Nothing we did worked. So I called bobs auto and spoke with Tim and he came to the rescue within minutes. He came to berkots with a sledge hammer to knock the wheel loose so we could finish changing the tire. Tim was so kind on the phone and said give me a minute I'll be right there. We had been working to get the tire off for over an hour. Thank you Tim for being so kind to come to the rescue."